Information Technology (IT) Officer

About The Kaizen Company

The Kaizen Company is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals.

We leverage existing knowledge, technology, and new media, and local peer networks to support local reforms. Since our inception, we have provided support to more than 100 government, private-sector, and non-profit organizations in markets worldwide. We have created solutions that achieve outcomes across a broad range of sectors including education, governance, economic growth, environment and water, energy, and global law enforcement.

Project Description:

The USAID Training for Pakistan project provides turn-key participant training and capacity development services that are uniquely specialized for USAID/Pakistan Mission teams and public and private implementing partners.  The primary purpose of this program is to provide participant training and capacity development services to USAID/Pakistan’s contractors, grantees, and partners under Government to Government assistance programs, and at times to the

Mission directly. This Mission-wide program will support all USAID sector teams interested in exchanges or training of host-country Pakistani nationals.

Position Summary:

Under the guidance and supervision of the Chief of Party the IT Officer will handle all IT related issues to ensure smooth functioning of office operations.

Key responsibilities:

• Responsible for Networking, internet Access and Data backups.

a)       Internet and network-sharing of computers, printers, photocopier, scanners

b)       Internet Access of all computers

c)       Data Backups

d)       Troubleshooting, installation of software, Antivirus protections etc

• Website & Mail Server Management

a)       Upload and update information, audio video materials on project website and social media

b)       Maintaining IT server

c)       Expeditiously resolving all IT related technical issues to ensure smooth functioning of office operations

d)       To maintain and update computer hardware and software, as required

• To provide technical assistance to staff
• Other duties as assigned by supervisor

Reporting:

This position will be based at the Training for Pakistan Project office Islamabad.  The IT Officer will be working under and report to the Chief of Party.

Qualifications:

• A minimum of a relevant under graduate degree in IT, Computer Sciences or another related field. Higher qualification will be viewed as an advantage.
• Three years of practical experience in working with USAID or other donor-funded programs in a similar role.
• Team player, able to work respectfully and cooperatively with colleagues or different national and cultural backgrounds.
• Demonstrated personal commitment to peace, tolerance and development.

Female candidates are strongly encouraged to apply.